Home Bespoke Spiral Staircase Antislip PVC Tread / Spiral Stairs Kits
Q: What information we should offer to quote?
A:If you have layout or house plan drawing please send us,if not please let me know the dimension of the floor to floor height and dimension of the stairwell.
Q: Have you made some project in our local?Do you know our building code and local standard?
A: We have finished house project in exceed 40 country so we well know the building code & standard.
Q: Does your products have any certification?
A: If your project in Australia we promise all of our glass should have AS/NZS 2208 mark. If your project local in America, our products will have CE certification.
Q: If we buy building materials from you,is it hard to install by ourslef?
A: All of our poducts easy to install and no need weld,we 100% sure you can install it without any problem.
Q: Do you have any installation guide/drawing for us?
A: We will send you detail installation manual and drawing,if you still not understand we can show you the installation video.
Q:Can you guys come to our jobsite do the installation?
A: Sure,We can offer installation serivce and we have went to Thailand, Maldives to do installation last year.
Q: Is any guarrantee i can get from you?
A: Our products will have 3 years guarrantee, all fitting can be changed for free within 3 years.
Q: Can you offer other products for our house?
A: Yes,We are pleased to offer one stop solution for your house.you just send us your house plan,we will check if any otherthing we can offer.
Q: If i have other products in China, Can you help me collect the goods to one container?
A: No problem, we will help you collect all of your goods from your other supplier and arrange shipment for you,it will saving time and money for you.You handle over everything to us.
|Beam/Stringer||A3 steel;SS304/316||power-coat/brushed/mirror||6-12mmthick steel plate|
|Balustrade||A3 steel;SS304/316||power-coat/brushed/mirror||wire/rod + post +handrail|
|tempered glass||clear/frost/crushed/tinted||10-15mm tempered glass|
What we do
1.Discussing with customers and make clear their demand and request .
2.Recommend best solution and quotation according to project.
3.Providing accurate shop drawing of the products.
Manufacturing and quality inspection
4.Manufacturing the products according to the contract and confirmed drawing.
5.Goods inspection during production,providing photos and reports.
6.Every staircase should be try assemble in our workshop before shipment to avoid any mistake.
7.Offer difference shipping way and price for your option.
8.Booking ship according to the delivery time in advance.
9.Collect all of your goods into one container and provide loading picture.
10.Follow up the shipping statues and providing shipping documents for your custom clearance(door to door shipping service is available if needed).
After sales service
11.Providing installation shop drawing and manual.
12.After-sales service. If any quality issue or mistake made by us, We will be responsible for it.
Professional Double team will make sure your order safe and cost/time saving .
You make the choice,we make it the best.